Increase your profitability and accelerate your workflow with Production Print
Production print requires a specialized focus, so creating solutions means more than just selling hardware.
Cobb Technologies' goal is to deliver a production print solution that will seamlessly integrate into your current workflow, be extremely productive, and enhance your profitability. Cobb's production print equipment redefines digital print with a choice of two respected manufacturers: CANON and KONICA MINOLTA. These manufacturers provide a quality difference you can see, and that you expect from Cobb Technologies.
Cobb can help in-plant shops, central reprographic departments, commercial printers, quick printers, mail houses and service bureaus. We understand your business is more than just printing and we will work with you to provide an improved workflow, from creative through to finishing. We've designed our Production Print Program with this in mind.
Direct Support From Manufacturers - Unlike most providers, Cobb receives full in-field support from all manufacturers.
Proactive Service - Production print environments require up-time and our team works diligently to provide you with the most proactive service levels:
* Fleetview, bizhub V Care and Imageware Remote online monitoring provide Cobb service professionals REAL TIME access to your production equipment
Virginia's #1 local source
for sales & service
Cobb is one of the Top 10
Canon production print
dealers in the Southwest!
View our line up of Canon imagePress
production printers
* Cobb can track your preventive maintenance cycle, critical errors, jamming status, and more
* This GREEN technology helps you reduce call backs and other unnecessary service visits
Automatic Supply Replenishment - Cobb will ship needed supplies typically the same day the order is received so your process is never interrupted.
Quick Service Dispatch - Our service dispatch team will respond to your needs within ONE HOUR of your call and will immediately dispatch our trained field technicians within TWO HOURS on-site.
24/7 Support Access - Enter supply orders, meter reads and service requests via eInfo, our online service and support web site.
Complete Customer Satisfaction - Our Total Satisfaction Support Agreement provides for equipment replacement in the event that equipment does not perform to manufacturers' standards.
Dedicated Account Manager - Your dedicated Account Manager is available for either service and/or supplies calls. This ensures local, personalized service when you have equipment or supply needs.
COBB'S SERVICE GUARANTEE
Our service dispatch team will respond to your needs within ONE HOUR of your call and will immediately dispatch our trained field technicians within TWO HOURS on-site.
As long as a customer has their Cobb equipment under a full service agreement, Cobb will guarantee the unit’s performance.
Should your equipment encounter issues that go above and beyond our capability to correct, Cobb will go through a pre-determined escalation procedure to engage our manufacturing support staff to the fullest extent.
After exhausting all avenues for repair, if the equipment is still not perfoming to manufacturer specifications a like replacement unit will be provided for the duration of the lease.
Cobb Technologies will provide a loaner unit if we are unable to get the customer’s machine working within 24 hours.
Want more information? Contact Us today for quotes on production print sales & service.
Cobb's Production Print Expert Team
Combined 150+ years production print experience
GATF Certified - Graphic Arts
Graphic/Production expertise
Color server certified -- EFI, Fiery, CREO, Micropress
All Cobb technical staff is certified by the manufacturer from Canon, Konica Minolta and our software partners
End-user training
Awarded Commonwealth of Virginia Production Print contract
Production print solutions for:
Print-for-pay
Light production
In-house production
Copy centers
Corporate printing departments
Cobb Technologies offers competitive pricing, unparalleled service and personal attention for all your production print needs. Contact us today.
