info@cobbtechnologies.com
Customer Service
Cobb’s Award-Winning Local Service

Cobb Technologies operates with a higher than average number of service technicians in the field, meaning quicker response times and less down time for you and your business. All our systems personnel are network certified, giving them the crucial skills necessary for properly supporting your digital, networked office. Our extensive parts and supply inventory is locally warehoused in Virginia to maintain and repair your equipment fast the first time.

Cobb guarantees customers 100% satisfaction with our products and service. Our goal is to ensure maximum “up time” for your equipment. View our Service Guarantees.


Cobb offers 3 easy ways to:


1. eInfo -Log on to our online service and support web site for 24/7 service (password required).

Not using eInfo? eInfo is Cobb’s online service and support web site that allows you to manage your account at your convenience. Registration is free.


2. Service Dispatch – Trained dispatchers standing by.

  • Richmond: 804-474-5982
  • Charlottesville: 434-964-9696
  • Roanoke: 540-774-8784
  • Lynchburg: 434-237-2477
  • Newport News: 888-242-2622
  • Danville: 434-797-2399

3. Dedicated Account Manager -Your Cobb Account Manager is your one stop liaison to any billing, service or supply needs.

Susan Chadick
Administrative Manager
804-515-5700, Ext. 134
schadick@cobbtechnologies.com

Brandi Barwick
Account Manager
804-515-5700, Ext. 124
bbarwick@cobbtechnologies.com

Jennie Crowder
Account Manager
804-515-5700, Ext. 125
jcrowder@cobbtechnologies.com

Melissa Jacobs
Account Manager
804-515-5700 Ext. 126
mjacobs@cobbtechnologies.com

April Kenney
Account Manager
804-515-5700, Ext. 127
akenney@cobbtechnologies.com

Don’t know who your Account Manager is? Call Cobb Technologies at 804-515-5700 for help.
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Network connectivity with CobbConnects

Our CobbConnects service offers you the highest level resources concerning your individual connectivity design requirements. Includes software and hardware installation and a combination of telephone/on-site technical support of purchased products for 45 days after installation.
  • Installation of all system components, drivers and print management software
  • Installation and testing of all system components
  • Training of Network Administrator
  • All travel and labor time required to correct any of the above
  • Low cost

Contact your Cobb Account Manager to sign up.
 
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