Fully managed IT support.
One flat monthly fee.
As technology dependence grows, we found more and more of our customers looking for one source for all of their IT needs. Our goal is to be the one-stop shop for technology for our customers who value and are looking for high-quality service.
Instead of jumping into the market with the model traditionally used by IT providers, we decided to do something different to make our customers’ experience with technology better than it has ever been. Unlike the traditional IT company who gets paid when things break, we are interested in making sure nothing breaks at all, because in our model when something breaks, that is on our dime, not yours. The major difference is we take responsibility for your system being up and running off your shoulders.
Our proactive approach reduces or eliminates the common pain points associated with IT service like downtime costs, slow response, unpredictable bills, and recurring/repetitive issues, leaving you up and running and focused on your business.
We perform an in-depth assessment to determine your needs and build a solution that’s right for you.
- Live answer, US-based help desk.
- Full on-site support.
- 24/7/365 remote monitoring.
- Full cloud services.
- Robust security management.
- Hands-on technology advising.
- Backup and disaster recovery.
- Hosted email.
- Detailed service on-boarding and training.
When your organization experiences network downtime, you are losing money and valuable time. With Cobb’s unique 24/7/365 network monitoring and extended hours help desk support, your organization will benefit from proactive prevention rather than reactive damage control.
Our proactive and preventive IT service model means that we are able to offer a simple, monthly fee that won’t fluctuate from month-to-month. As long as you’re with Cobb, you’ll never receive an unexpected bill for services rendered, or incur an additional expense because you needed IT help desk support more often than usual.
Whether you’re in search of an outsourced IT department or are in need of a supplement to your already existing IT department, we’ve got you covered. We work directly with your team to manage patches and updates, offer technical guidance on any potential malware or phishing schemes your organization may encounter, protect your sensitive data, troubleshoot chronic network issues, and so much more.