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Get a No-Obligation Quote Today

Get a No-Obligation Quote Today




Get a No-Obligation Quote Today!

 

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GO BEYOND BUSINESS PHONE SERVICE

Elevate delivers a robust unified
communications experience with phone service, video conferencing, chat, business SMS, file management, and more.

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With Elevate, you get the essential Tools you need to create a consistent communication experience.


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Highly reliable cloud-based phone system with 90+ calling features, crystal clear call quality, and HD voice.

 

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Securely meet face-to-face with your employees and customers from anywhere with up to 3 video feeds.

 

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Bring your teams together and quickly communicate with coworkers from any device.

 

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Share and collaborate on files securely from any location with real-time backup and restore.

Get No-Obligation Quote Today!

Logo_800px-UC_RGB_White_HRZ_LogoOur Unified Communications (UC) solution, a cloud-based communications platform, helps us respond faster and eliminate missed calls. With built-in integrations for DMS and CRM systems, mobile-friendly tools, and optional Contact Center capabilities, UC streamlines operations and enhances the customer experience, from the first inquiry to after-sales follow-ups.


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Voice over Internet Protocol (VoIP) is the underlying technology that allows phone calls to travel over the internet rather than traditional phone lines. It converts your voice into digital data and sends it across an IP network. Because it’s a protocol—not a full phone system—VoIP can connect with both VoIP and non-VoIP numbers, so users can place and receive calls from virtually any line.

bckgrndvoip-01-02A cloud phone system (also called cloud communications) is the hosted platform that uses VoIP and other IP-based tools to manage calling and communication. Instead of running phone system hardware on-site, the entire system lives in the cloud. This gives employees the ability to make and receive calls from any device with an internet connection, along with access to features like call routing, reporting, analytics, and voicemail-to-email that traditional systems typically don’t provide.

bckgrndvoip-01-03With VoIP, your team isn't tied to a desk; they can make and receive business calls from a smartphone, tablet, or laptop using a unified communications app. Calls, voicemail, and speed dial are all accessible on the go. No matter where they’re working or which device they’re using, their business number stays the same, maintaining employee privacy and giving your customers a seamless, professional experience.
How We Work
Click the cards below for more information!
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We discover your communication needs together

We don't believe in one-size-fits-all solutions, which is why we'll meet with you to discover your call-flows, determine your technical needs, and features that can make you more efficient.

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We implement and install your new system

We'll work with you, your old phone service provider, and your new service provider to ensure your installation goes smoothly, and offers minimal interruptions to your day. We'll even help you port numbers!

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We manage and maintain your service

We'll actively manage, monitor, and maintain your phone service to ensure you experience the best service possible, and can gain insights into your organization's customer interactions via auto-collected phone conversation data.

FAQ 
Frequently Asked Questions
 

What is VoIP, and how does it work for business communication?
Voice over IP (VoIP) is a cloud-based communication function that converts your voice into digital data and securely routes it through a hosted platform. This allows your team to make and receive calls over an internet connection instead of traditional phone lines. clearer calls. offering more features and enhanced reliability.
What is the difference between VoIP and Cloud-Based Communications?

A cloud-based system is built around VoIP technology. This allows you to use communication tools like video conferencing, texting, team chat, live collaboration, CRM integrations, and file sharing. 

On the other hand, VoIP is strictly for voice calling using internet lines rather than traditional phone lines. 

What are the benefits of switching to a cloud-based communication system?
Businesses choose VoIP because it cuts communication costs, improves call quality, and offers advanced features like auto-attendants, mobile apps, call recording, video meetings, and chat. Cloud VoIP systems are also easier to manage and scale as your business grows. With a unified communications platform like Elevate, teams gain the flexibility to work and collaborate from anywhere.
Is cloud-based communication reliable for small and mid-sized businesses?
Yes, cloud-based communication systems are extremely reliable. With features like redundant data centers, automatic failover, and quality-of-service optimization. Delivering consistent uptime and call clarity even during high-traffic periods. As long as your business has a stable internet connection, cloud-based systems provide more reliability than traditional landlines.
How secure is VoIP compared to traditional phone systems?

Cloud-based communications include advanced security features like encryption, threat detection, and secure data routing to protect your communication from cyber risks. Solutions like Elevate follow industry-standard security protocols to ensure call data, messages, and meetings stay protected. This makes cloud-based systems more secure than legacy analog phone systems, which lack modern cybersecurity safeguards.

What equipment do I need to use Cloud-based communications in my office?

One of the biggest advantages of cloud communication platforms is that it requires minimal hardware. You can use desk phones, softphones on your computer, or mobile apps on your smartphone. All you need is a reliable internet connection. Most businesses already have the necessary infrastructure, and Cobb Technologies handles the setup to ensure a smooth, interruption-free transition to your cloud-based communication platform. 

How much does a cloud-based business communication system cost?
Most business communication solutions use a predictable, per-user monthly subscription model. This eliminates the need for expensive hardware, telecom fees, or maintenance costs. Pricing varies depending on the number of users and the features you choose, but it typically costs less than traditional phone service while offering significantly more functionality. Cobb Technologies can provide a no-obligation quote tailored to your communication needs.
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