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GoTo Connect- An Honest Review
In today’s business world, staying connected is imperative no matter where you are — whether you’re at your desk, at...
WHAT IS VoIP?
Voice over Internet Protocol Telephony connects your phone to the internet, and uses small packets of information to send your voice data over a secure connection to a the recipient on the other end. VoIP phones can connect to non-VoIP lines, and non-VoIP phones can call VoIP lines.
CLOUD BASED COMMUNICATION
When you have a decentralized phone system that can work on any device with an internet connection, a microphone, and a speaker, you can empower your employees to talk business no matter where they are. Plus, you gain invaluable insights into call data otherwise inaccessible via a traditional phone system.
FLEXIBLE ENVIRONMENT
Your employees are no longer tied to their desks when empowered by a VoIP system. They can use their tablet or smartphone to access their unified communications app, giving them access to calls, voicemail, and speed dial all without interacting with their desk phone. Plus, no matter where they call from, or what device they use, their phone number remains the same, giving your employees privacy, and your customers consistency.
We discover your communication needs together
We don't believe in one-size-fits-all solutions, which is why we'll meet with you to discover your call-flows, determine your technical needs, and features that can make you more efficient.
We implement and install your new system
We'll work with you, your old phone service provider, and your new service provider to ensure your installation goes smoothly, and offers minimal interruptions to your day. We'll even help you port numbers!
We manage and maintain your service
We'll actively manage, monitor, and maintain your phone service to ensure you experience the best service possible, and can gain insights into your organization's customer interactions via auto-collected phone conversation data.
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